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Guest Service
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Check-in / Check-out time
- Check-in : after 3pm, Check-out : by noon
Cancellation of reservation
- Cancellations will be accepted without penalty until 18:00 on the day before the scheduled check-in date.
- Cancellations or changes made after the time limit above (or no-shows) are subject to a penalty charge equal to :
· 80% of the first-night’s room rate during busy seasons (Apr., May, Jun., Oct., Nov., Dec. 24 and Dec. 31) or.
· 10% of the first-night’s room rate during off-seasons (off-peak periods).
Animals
- No animals are allowed in the hotel except guide dogs.
Minors
- Minors under 20 years old are not permitted unless accompanied by their parents or guardian (in compliance with The Juvenile Protection Act, Articles 30 and 58)
Amenity
- Following the Resource Recycling Law, certain amenity items are available at a charge.